1. Questions 32 through 34

SCRIPT

W: Hi, Thomas. I'm having new wood flooring installed at my home on Friday, so I'm planning to take the day off.

M: Sure, that's fine. But remember, we have a meeting with a new client at nine AM. that day. You're working on the advertising campaign, so it would be good for you to be there.

W: Of course. Can you make this a videoconference call then? And I can call in to the meeting?

M: Yes, definitely. It won't be a problem to have you join remotely.

32. Why is the woman planning to take Friday off?

(A) She has a doctor's appointment.
(B) She has family visiting from out of town.
(C) She will be attending a workshop.
(D) She will have work done at her house.

33. What does the man remind the woman about?

(A) A client meeting
(B) A product launch
(C) A project deadline
(D) A building inspection

34. What does the woman ask the man to do?

(A) Prepare some instructions
(B) E-mail some documents
(C) Set up a videoconference call
(D) Help another colleague

2. Questions 35 through 37

SCRIPT

M: Are there any flights to London you can put me on? I'm worried about making it there in time for my daughter's university graduation tomorrow.

W: Yes, there's a flight to London that boards in 30 minutes. I'll book that for you now.

M: Perfect —- thanks. Also, where's the closest place I can buy a newspaper in this airport?

W: At Beacon Newsstand.

M: Should I head out of this waiting area and turn right?

W: No, if you make a left, you'll see it immediately.

35. What does the man say will take place in London?

(A) An industry trade show
(B) A university graduation
(C) A job interview
(D) An international music festival

36. Who most likely is the woman?

(A) Anewsstand vendor
(B) A security guard
(C) Abaggage handler
(D) A ticket agent

37. Why does the woman correct the man?

(A) He paid an incorrect amount.
(B) He mispronounced a name.
(C) He was about to go in the wrong direction.
(D) He misunderstood a travel requirement.

3. Questions 38 through 40

SCRIPT

W: Hi, Pierre. Everyone at the theater is pleased with the new Web site. Thank you so much.

M: I'm glad you like it. It was a fun project!

W: There is one thing I wanted to ask about, though. We hired a new box office manager, and we'd like to include his biography in the "About Us" section.

M: Sure, I have time to make that change this afternoon. Could you e-mail me the biography?

W: Of course. And how much will this update cost?

M: My standard contract includes five rounds of revisions, so you won't need to pay anything.

W: Oh, that's good news!

38. What most likely is the man's job?

(A) Web site designer
(B) Interior decorator
(C) Accountant
(D) Journalist

39. What does the man ask the woman to do?

(A) Authorize a purchase
(B) Take some photographs
(C) Extend a deadline
(D) Send some information

40. What good news does the man give the woman?

(A) A hiring campaign was successful.
(B) Revisions are included in contract.
(C) A project is being considered for an award
(D) Employees will receive a cash bonus.

4. Questions 41 through 43

SCRIPT

M: Hello! I'm Bernard. You must be Martina, our new postal carrier assistant. Welcome to your first day.

W: Thank you! I'm excited to start my mail route tomorrow.

M: Excellent. I'll be accompanying you this week to help you get used to your route. We'll leave at six A.M. You'll need to be at the loading dock by five thirty. Make sure you bring a large water bottle. It's going to be hot outside tomorrow.

W: Don't worry, my previous job was in landscaping.

41. Who most likely are the speakers?

(A) Postal workers
(B) Warehouse managers
(C) Restaurant servers
(D) Bank tellers

42. What does the man say he will be doing?

(A) Taking inventory
(B) Repairing a vehicle
(C) Training a new employee
(D) Responding to customer complaints

43. What does the woman mean when she job was in landscaping"?

(A) She does not know the answer to
(B) She is accustomed to working out
(C) She knows how to care for plants
(D) She is ready to switch careers.

5. Questions 44 through 46

SCRIPT

M: Has the shipment of circuit boards been delivered yet? We can't produce the laptop computers we need without those parts. We need them today.

W1: That shipment should've arrived yesterday. Elise, have you contacted the parts supplier?

W2: I did. Our supplier is having some problems with hiring enough drivers. They're behind on all their orders this month.

M: We need a new supplier, then, and fast. Wait, let me find the phone number of our old supplier.

44. What does the factory produce?

(A) Cars
(B) Airplanes
(C) Appliances
(D) Computers

45. Why has a shipment been delayed?

(A) Some roads are under construction.
(B) The weather has been poor.
(C) A computer system is undergoing maintenance
(D) A company needs more drivers.

46. What will the man most likely do next?

(A) Rent a truck
(B) Pay an express delivery fee
(C) Contact a supplier
(D) Ask to extend a deadline

6. Questions 47 through 49

SCRIPT

M: Hi, this is Manuel Sanchez at Gilford Solutions.

W: Hello, Mr. Sanchez. We just completed our monthly window washing of the Gilford headquarters. I hope everything was satisfactory.

M: Yes. The windows are spotless. Your company always does a great job. That's why I'm calling. We also need to have the exterior of our building power washed.

W: Sure, we can do that for you. Most of our clients have it done annually.

M: That's what we were imagining. What kind of cost are we talking about?

W: Well, it depends on the total area. Even though we're familiar with the Gilford building, I'll need some additional measurements to give you an accurate estimate.

47. What did the woman's company recently do for Gilford Solutions?

(A) It cleaned some floors.
(B) It painted a building.
(C) It created some signs.
(D) It washed some windows.

48. Why is the man calling?

(A) To complain about the quality of some work
(B) To inquire about an additional service
(C) To reschedule a delivery time
(D) To request a discount on some products

49. ]What information does the woman say she needs?

(A) An address
(B) A phone number
(C) Some measurements
(D) Some dates

7. Questions 50 through 52

SCRIPT

M1: Welcome to Speedy Car Rental.

W1: I'm Jennifer Cho, and this is my work colleague. Claudine Wu. We just came from the airport, and we're here to pick up a car we reserved. It's under the corporate account for Eddington Services Limited.

M1: Sure, let me pull up your info. OK, have it here. Since you made an advance reservation, you'll be receiving a discount on your rental today. Here are the keys.

W2: Thanks. And will Route 467 take us into town?

M1: Yes, although there's some construction on it, so you may want to take Denton Boulevard instead.

50. Why most likely are the women traveling?

(A) They are attending a family event.
(B) They are meeting with former classmates.
(C) They are on a business trip.
(D) They are on a vacation.

51. Why did the women receive a discount?

(A) They referred a friend.
(B) They are return customers.
(C) They applied a coupon.
(D) They booked in advance.

52. What does the man recommend?

(A) Taking some photos
(B) Using a different route
(C) Downloading a mobile app
(D) Stopping at a fuel station

8. Questions 53 through 55

SCRIPT

W: It's great that so many young children are coming here to have their teeth checked, but we're getting complaints from some of our other patients about how noisy and messy the waiting area is.

M: Right. Maybe we could repurpose the first patient room to make a separate waiting area just for children. You know, renovate the space and add some books and toys for kids.

W: That might work. But I'm a little worried about the price of renovations these days. We'd better shop around for the right contractor.

53. Where do the speakers most likely work?

(A) At an amusement park
(B) At a children's bookstore
(C) At a dentist's office
(D) At a school

54. What does the man suggest doing?

(A) Changing the purpose of a room
(B) Providing a discount
(C) Assigning someone to clean a work space
(D) Booking a venue

55. What is the woman concerned about?

(A) How long some work will take
(B) How much a project might cost
(C) How many staff members are available
(D) How often inspections will be required

9. Questions 56 through 58

SCRIPT

M: Sorry I'm late. They're restoring the monument at Bennington Circle. All the workers and equipment are blocking a lane of Palmer Road.

W: I know, the traffic's been horrible during the restoration. I decided to take the train in to the office. Well, now that you're here, let's get started. Did you get a chance to write the performance reviews for your team members?

M: I did. I wrote feedback on everyone's strengths and weaknesses. When I tried to access their individual sales results though, I kept getting an error message. I was going to call the IT department.

W: No need. I've had this same problem before. May I see your computer?

56. What is causing some traffic?

(A) A bus depot is being remodeled.
(B) A monument is being restored.
(C) A sports event is taking place.
(D) A holiday parade is being held.

57. What has the man been working on recently?

(A) Employee performance reviews
(B) A product redesign
(C) Staff training courses
(D) A department newsletter

58. Why does the woman say, "I've had this same problem before"?

(A) She wants a new assignment.
(B) She agrees with a manager's opinion.
(C) She is able to help the man.
(D) She is frustrated that her computer is old.

10. Questions 59 through 61

SCRIPT

W: Well, Mr. Alaoui, you have several pieces of fine antique furniture that are in high demand among collectors. My auction house should be able to attract a number of interested bidders.

M: I'm glad to hear that. I'm moving overseas in June, and I'd rather not have to move so much heavy furniture. And it would be nice to have some extra money.

W: Of course. I'll have my appraiser come around next week to evaluate these pieces for auction. And you understand that we keep 50 percent of the sale price as a commission, right?

M: Oh! I'm surprised it's so much. I'll have to think about it a little more.

59. Where does the woman work?

(A) At a bank
(B) At a pharmacy
(C) At an auction house
(D) At a construction company

60. What does the man say he is doing in June?

(A) Starting a new business
(B) Exhibiting an art collection
(C) Beginning a certification course
(D) Moving to another country

61. What is the man surprised by?

(A) Some financial details
(B) Some government regulations
(C) The duration of a project
(D) The location of an office

11. Questions 62 through 64

SCRIPT

W: I'm calling to follow up on the vegetables you ordered from my farm. How many kilograms of onions have you cooked with in the restaurant so far this week?

M: We're about halfway through the twenty-kilogram bag. I don't think we'll need as many next week.

W: OK, I can update your order to a twelve-kilogram bag. I'll bring it on Wednesday morning.

M: Perfect. Do you have any spinach available?

W: I have mixed greens, if you like.

M: No, thanks. I need spinach for a special menu item I'm creating.

W: Let me check how much I have. I'll call you back.

62. Who most likely is the man?

(A) A food critic
(B) A chef)
(C) A nutritionist
(D) An event planner

63. Look at the graphic, How much will the man pay on Wednesday?

(A) $6
(B) $10
(C) $15
(D) $25

64. What will the woman do before calling back?

(A) Write a review
(B) Advertise a job
(C) Check a quantity
(D) Reserve some rooms

12. Questions 65 through 67

SCRIPT

M: Welcome to Plaza Apartments. How can I help you?

W: Good morning. A friend told me that this building was just completed, and I'm looking for somewhere to live in this area.

M: Great! We have several units available. What size are you looking for?

W: I don't have much furniture, so a one-bedroom is fine. But I'd really like a unit with a nice view.

M: Oh, well, one of our available apartments has a room with a large window that overlooks our courtyard. Here's the floor plan.

W: Wonderful. That's just what I'm looking for.

M: Do you have some time right now? I can show it to you.

65. How did the woman hear about the apartment building?

(A) From an Internet advertisement
(B) From a television commercial.
(C) From a billboard
(D) From a friend

66. Look at the graphic. Which room does the man refer to ?

(A) The bedroom
(B) The bathroom
(C) The kitchen
(D) The living room

67. What will the woman most likely do next?

(A) Pay a deposit
(B) Fill out an application
(C) View a unit
(D) Measure some furniture

13. Questions 68 through 70

SCRIPT

W: Hello. Are you a volunteer at this event?

M: Yes, I am. Are you enjoying the car show?

W: Yes. I've never seen so many antique cars in one place. But I'm starting to get hungry. Where are the food vendors set up?

M: Just on the other side of the main hall. I recommend Rosa's. Their food is delicious.

W: Rosa's? OK, I'll check it out.

M: Just be warned that you may have to stand in line. It's the most popular booth every year.

68. What event is the woman attending?

(A) A film festival
(B) A music festival
(C) A furniture show
(D) A car show

69. Look at the graphic. What kind of food does the man recommend?

(A) Kebabs
(B) Curries
(C) Pizza
(D) Chili

70. What does the man warn the woman about?

(A) She may have to wait.
(B) She will have to show her ticket.
(C) The prices are high.
(D) There is limited table space..